Munay

ORDER MANAGEMENT

SHIPPING & RETURNS

Return Policy

You can request a return for any item purchased on munay.store within 20 days of the delivery date. Once you have filled in the return form, you have up to 14 days to ship the parcel back to us.

Returned items must comply with our Return Policy:

  • They must be returned unworn, undamaged and unused, with all tags attached and the original packaging included
  • The package can only be shipped from the same country it was delivered to
  • Less than 20 days have passed since the courier delivered the order

If all the above conditions are met, then :

  • Simply click return button after you have received the package and if you are not registered, fill in the online Return Form.
  • Replace the shipping label on the box with pre-paid return label UPS
  • Contact UPS to arrange the pick-up or leave the parcel at a designated drop-off location.

We normally verify and process returns within 3 business days from when they are received. The refund will be issued upon return acceptance, and you will receive a confirmation email.


If you need further assistance or if you have any questions about your product, you may :
You can contact our Client Service by filling in the following Contact form.
You can contact us directly through whatsapp , phone call or email.
3. Please remember to gather all possible details in order to be properly assisted.
We kindly inform you that not all repairs are possible, however we will do our best to offer assistance.

PAYMENT AND DELIVERY METHOD

Payment method - Find your method

CREDIT CARDS

  •  American Express, Mastercard, VISA

MOBLE PAYMENT

  • Apple Pay, Google Pay, PayPal


If you need further assistance or if you have any questions about your product, you may :
You can contact our Client Service by filling in the following Contact form.
You can contact us directly through whatsapp , phone call or email.
3. Please remember to gather all possible details in order to be properly assisted.
We kindly inform you that not all repairs are possible, however we will do our best to offer assistance.